Welcome to the PHD Blog

When we find something that
we think you might find interesting
we will post it here.

Image is not available
Image is not available
603-889-5925
  1. Telephone System Installation
  2. Emergency Service
  3. Network Wiring

Buying a Business Phone System
Shouldn't Be so Difficult,

Buying a Business Phone System
Shouldn't Be so Difficult,
Call TODAY for your FREE Consultation 603-889-5925
  1. Reduce Costs
  2. Increase Productivity
  3. Improve Customer Service
  4. Gain Competitive Advantage
A New Communications System Can Help You,
Slider

Cloud and mobile computing technologies have vastly changed the way businesses communicate, especially, over the last few years as VoIP systems have become the preferred choice for businesses vs. PBX phone systems. This is verified as VoIP adoption trends are projected to grow, while PBX markets are shrinking year over year.

The reasons for these trends are apparent when businesses examine the expanded features and lower costs VoIP systems offer; improvements with Internet connectivity and E911 capabilities have made full adoption possible as well.

When it comes to choosing a VoIP service to partner with, there a number of services to choose from; in this regard, let's discuss 3 reasons for small businesses to use Allworx VoIP solutions.

Read more ...

Managing expenses is a very important responsibility for businesses of all sizes. In order to continue to be efficient and profitable, all businesses must spend time reviewing all of their different types of operating expenses. One type of expense that should be reconsidered and analyzed on a regular basis are Telecom costs. There are several different benefits that will be received if you review your telecom needs and costs on a regular basis.

Read more ...

When you're running a call center for sales, customer service, and tech support, quality is everything. From the audio quality of the phone connection to how satisfied your customers are at the end of the conversation. You've trained your team to be courteous, knowledgeable, and customize their service to the needs and desires of the customer but once they're actually making or taking calls, you have to rely on a combination of training and protocols to ensure that each and every customer encounter is enjoyable and productive.

Read more ...

Managing expenses is a very important responsibility for businesses of all sizes. In order to continue to be efficient and profitable, all businesses must spend time reviewing all of their different types of operating expenses. One type of expense that should be reconsidered and analyzed on a regular basis are Telecom costs. There are several different benefits that will be received if you review your telecom needs and costs on a regular basis.

Read more ...

By now most people know about the ways in which Skype can allow users to instantly connect with family and friends around the world using their phone, tablet, or computer. However, Skype for business provides a variety of additional features that makes it one of the most useful tools a modern company can invest in. If you have yet to begin taking advantage of Skype at your company, here is a quick overview of just a few of the reasons you should consider utilizing Skype for business in 2018.

Read more ...