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A New Communications System Can Help You,
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With so many technologies available to help make your business run more efficiently, it's too overwhelming spinning these plates by yourself. You're going to need a good IT management team on your side to understand what might go wrong with your business communications. 

Some of these devices likely include various mobile technologies and apps helping you communicate and collaborate without being in the office. Mobile devices, especially, can often require troubleshooting if something goes wrong while out in the field.

The same goes with other in-office communication tools like VoIP or social intranet. These are just a few examples of tools needing support eventually at the most inopportune times. It may also require someone there to train your employees how to use them well.

Through an IT management team, they'll incorporate all of this, plus support.

IT Management as Part of Your Support

You're going to need a good IT management team on your side to understand what might go wrong with your business communications. With so many technologies available to help make your business run more efficiently, it's too overwhelming spinning these plates by yourself.

Some of these devices likely include various mobile technologies and apps helping you communicate and collaborate without being in the office. Mobile devices, especially, can often require troubleshooting if something goes wrong while out in the field.

The same goes with other in-office communication tools like VoIP or social intranet. These are just a few examples of tools needing support eventually at the most inopportune times. It may also require someone there to train your employees how to use them well.

Through an IT management team, they'll incorporate all of this, plus support.

Should You Hire an IT Management Team or Outsource?

To decide whether you should hire an IT management team, look at your budget to see what you can logically spend money on.

Many businesses don't have enough expenditures to invest in a new IT team, so they stick with the team they already have or go without.

Both of those options are a mistake, particularly if you have employees working out in the field with their mobile devices. What would they do if they had a technical problem?

Going without an IT management/support team, employees would have to rely on calling outside support lines. Using support services from Apple, Microsoft, or other tech names aren't always the best solutions. You'll likely be placed on hold, not including having support agents from a foreign country.

Outsourcing your IT management is the better way to go for more than one reason.

Saving Money By Outsourcing

When you outsource your IT management team, you'll only have to pay a set rate per month and only use services when you need them.

You're going to need an outside expert asking questions about all your systems. Things like single points of failure, how fortified your security is, and how effective your support is are all addressed by an expert team.

This analysis determines where you need to improve while still watching your budget. Quality outsourced IT management is going to do an audit to see what you need to change. They'll recommend what you really need rather than try to promote something by giving them a kickback.

Available Support at All Hours

Many of your employees may work at odd hours now as you give them more independence in doing their jobs. As mentioned above, what happens when they experience a technical problem on a weekend or holiday?

An outsourced team is going have availability at more convenient times for support so it won't become a burden.

More so, you'll have an entire comprehensive team helping with consulting and overall management of the new technologies you acquire.

Contact at White Mountain IT to learn more about the IT management services we provide for companies of all sizes.